TERMS AND CONDITIONS OF SERVICE – BIÒRIO HAIR ACTIVE (2025)

These Terms and Conditions govern the access and use of the website www.biorio.it, as well as the purchase of products offered by BIÒRIO HAIR ACTIVE di Ilenia Iorio. By using the site or placing an order, you fully accept the conditions set out on this page. We invite you to read them carefully every time you use our services.

1. About us
The website www.biorio.it is managed by BIÒRIO HAIR ACTIVE di Ilenia Iorio, with registered office at Via Umbria 11, 80017 Melito di Napoli (NA), Italy. For information, assistance, or clarifications, you can contact us at the email address info@biorio.it

2. Website Usage
By browsing www.biorio.it, you agree not to use the site in an unlawful or fraudulent manner or in a way that could compromise its security or proper functioning. Unauthorized access attempts, virus dissemination, or activities that could harm BIÒRIO or other users are not permitted. We reserve the right to suspend or restrict access to the site in case of improper use.

3. Account Creation
You can purchase as a guest or create a personal account. If you choose to register, you are responsible for the accuracy of the data provided and the security of your credentials. It is your responsibility to keep your password confidential and to inform us immediately in case of unauthorized account use.

4. Product Availability
All products on the site are subject to availability. We do our best to keep information up-to-date, but in rare cases, an item might no longer be available after purchase. In this event, you will be contacted and receive a refund or replacement.

5. Prices and Payments
All prices are expressed in euros and include VAT. Payment can be made by card, PayPal, Scalapay, and other methods available at checkout. For cash-on-delivery payments, the conditions specified on the Returns and Refunds page apply. Payment data is handled exclusively by payment providers through secure and certified systems.

6. Orders and Purchase Confirmation
After completing an order, you will receive a confirmation email. We reserve the right to refuse or cancel an order in case of incorrect information, suspected fraud, terms violations, or inability to deliver. In these cases, you will always be informed.

7. Shipping and Delivery
Shipping methods, delivery times, and associated costs are available on the dedicated "Shipping" page. We do our best to ensure timely deliveries, but we cannot be responsible for delays caused by the courier or external events beyond our control.

8. Returns and Refunds
Return conditions, acceptance requirements, shipping methods, and refund timelines are detailed on the "Returns and Refunds" page, which forms an integral part of these Terms and Conditions. We invite you to consult it before requesting a return.

9. Legal Guarantee
All products purchased on our website are covered by the legal guarantee of conformity provided by the Consumer Code. If you receive a defective or damaged product, please contact us as soon as possible with photos and a description of the problem. We will proceed with replacement or refund as required by law.

10. Limitation of Liability
BIÒRIO HAIR ACTIVE is not liable for any indirect, incidental, or consequential damages arising from the use of the site or the inability to use it. We are not responsible for delays, malfunctions, or problems caused by force majeure or third-party services (such as couriers, payment providers, or external platforms).

11. Intellectual Property
All content on the site, including images, texts, logos, graphics, and trademarks, are the exclusive property of BIÒRIO HAIR ACTIVE or their respective owners. Copying, reproduction, or use of the content without written authorization is prohibited.

12. Privacy and Data Protection
The use of the site involves the processing of personal data as indicated in our Privacy Policy, which we invite you to read carefully. By continuing to browse, you declare that you have understood the methods of data processing.

13. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time. Changes will be published on this page and will be effective from the update date. Continued use of the site implies acceptance of the new conditions.

14. Applicable Law and Disputes
These Terms and Conditions are governed by Italian law. In case of disputes, the territorial jurisdiction shall be that of the consumer, as provided by the Consumer Code.

Last updated: 2025